Advanced support from real people.
Real fast.

We get it. New computers are exciting. From the moment you unbox your new Lenovo device, you want to be able to use it. But even the most tech-savvy among us sometimes have problems with setup and support.

Lenovo Premium Care is the simple solution for your advanced technical support.

Introducing Lenovo Premium Care

Premium Care is the new standard for advanced technical support. Our experienced technicians are ready to help you with any problems with your Lenovo device, peripherals, and even software.

With this customer support service, where you don't have to wait in line and are directly connected with experts, Lenovo offers you security and faster solutions, allowing you to get more out of your device.

REAL PEOPLE
You choose how you want to reach us – via phone, chat, or email – and our technical experts will take care of you. Support for PC problems from real people.

REAL FAST
Perfectly trained technicians provide you with real-time solutions for any problem, right from the first contact. If necessary, our team will schedule an on-site visit for the next business day.

REAL SIMPLE
Help getting started and using your hardware and software. Simple solutions that are easy to access – that's the ideal Premium Care support experience.

PC HEALTH CHECK
Free annual health check that allows our experts to detect problems before you do, so they can solve them quickly and help you avoid PC problems.

Help Using Hardware and Software
Whether you need help with setup or adding a new printer – Lenovo Premium Care is there for you. Now you have a single point of contact to support you so you can do what you love with your device.

In addition to top-level hardware support and help using your devices whenever you need it, our team is always ready to answer your questions about the software applications you use every day.

This is Premium Care – designed to delight you and make your life easier.